Do any stores allow the return of an open dvd?
#1
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Do any stores allow the return of an open dvd?
My dvd player has choked on a couple of disks and yet I can only exchange it for the same title - the same as software. I can understand that policy for software or cds as they can be copied fairly easily and that is the rational offered. What is their excuse for dvd? AFAIK they cannot be easily copied - at least not at the same quality level. So if my player chokes on one why can't I exchange it for something else? I have asked this at the store in question but the minimum wage workers can only parrot the store policy.
This is an increasing concern as the older my player (and it's firmware) get the more problems I seem to find. Should I consider "upgrade firmware" an annual necessity and expense? Or should dvd players simply be considered disposable items? I would like to hear your opinions. Thanks.
This is an increasing concern as the older my player (and it's firmware) get the more problems I seem to find. Should I consider "upgrade firmware" an annual necessity and expense? Or should dvd players simply be considered disposable items? I would like to hear your opinions. Thanks.
#3
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You should get a new player.
It is unrealistic to expect the big chains to allow you to return an opened DVD and allow you to exchange it for another title(s).
While DVDs are by and large uncopyable by the consumer masses, the big chains hedge their exposure by linking DVDs to CDs which can be easily copied.
The only place that might allow you to return an opened DVD for another title are small Mom and Pop stores.
I have only done it twice in my store and for customers that I knew to be honorable through my past dealings with them.
Just my opinion.
It is unrealistic to expect the big chains to allow you to return an opened DVD and allow you to exchange it for another title(s).
While DVDs are by and large uncopyable by the consumer masses, the big chains hedge their exposure by linking DVDs to CDs which can be easily copied.
The only place that might allow you to return an opened DVD for another title are small Mom and Pop stores.
I have only done it twice in my store and for customers that I knew to be honorable through my past dealings with them.
Just my opinion.
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If stores allowed you to return opened movies, then everyone would start buying, watching, and returning movies rather than renting them from Blockbuster.
#5
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You can either wait until after Christmas when returns are a little easier or buy the same title, return the open one as defective then you'll have 2 unopened copies, return one, exchange the other. Because this really stretches the policy, I would only do it in extreme cases. It's not the stores' fault your player chokes on some of the DVD's.
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If you exchange an opened dvd at Best Buy, they would pry open the replacement copy before handing it to you. So back to the square: one opened copy and one unopened copy
I haven't heard of stories for other stores yet.
I haven't heard of stories for other stores yet.
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Re: Do any stores allow the return of an open dvd?
Originally posted by Easy
This is an increasing concern as the older my player (and it's firmware) get the more problems I seem to find. Should I consider "upgrade firmware" an annual necessity and expense? Or should dvd players simply be considered disposable items? I would like to hear your opinions. Thanks.
This is an increasing concern as the older my player (and it's firmware) get the more problems I seem to find. Should I consider "upgrade firmware" an annual necessity and expense? Or should dvd players simply be considered disposable items? I would like to hear your opinions. Thanks.
My player also developed problems of not wanting to play anything at all unless it had been on for about 10 minutes. So after taking it to be repaired 3 times...Best Buy finally just gave me a new player. My first player was the first time, and the last time, I will buy anything JVC.
So for 3 years I just sucked it up and watched the discs my player refused to play by other means.
The more discs I bought, the more and more discs wouldn't play...
just as you said you are noticing....."the older my player (and it's firmware) get the more problems I seem to find"
rather than waste money on upgrading a problematic player.....
start saving money for a new one.......
keep those problematic discs aside (if you can confirm it is your player and not the discs by checking them out on another machine) for the day you get a new player..........
#10
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Originally posted by DigIt
If stores allowed you to return opened movies, then everyone would start buying, watching, and returning movies rather than renting them from Blockbuster.
If stores allowed you to return opened movies, then everyone would start buying, watching, and returning movies rather than renting them from Blockbuster.
#11
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Originally posted by JimRochester
It's not the stores' fault your player chokes on some of the DVD's.
It's not the stores' fault your player chokes on some of the DVD's.
#12
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Re: Re: Do any stores allow the return of an open dvd?
Originally posted by garmonbozia
rather than waste money on upgrading a problematic player.....
start saving money for a new one.......
keep those problematic discs aside (if you can confirm it is your player and not the discs by checking them out on another machine) for the day you get a new player..........
rather than waste money on upgrading a problematic player.....
start saving money for a new one.......
keep those problematic discs aside (if you can confirm it is your player and not the discs by checking them out on another machine) for the day you get a new player..........