Quote:
Originally Posted by Kevin M. Dean
In the past if the price is lower during the Shipping Soon phase and ships at a higher price, I've usually received an email a few days later with the credit due to their pre-order price guarantee. So, you may still get the lower price since their rules still apply until it actually ships.
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They told me over the phone that the new policy applies once the order is placed, even if it has not shipped yet. But, since it is in "Shipping soon" status, I couldn't cancel the old order and re-order at the new lower price. As I updated above, they later agreed to refund the difference, but probably this time only.