My orders for amazon.com have vanished!
#1
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Every order I have placed is gone right now, and the only items that appear on the screen are shipped items. This computer glitch sucks, I hope it doesn't escalate to a bigger problem.
Anyone else with weird problems with amazon.com lately.
Anyone else with weird problems with amazon.com lately.
#2
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I just had the EXACT same problem (posted in the Amazon Shipping Problems topic).
Called them up and they said that somehow my gift certificates were screwed up (?). They fixed it for me... and now everything will get shipped (FINALLY!! GLADIATOR!!!)
[This message has been edited by dracore (edited November 28, 2000).]
Called them up and they said that somehow my gift certificates were screwed up (?). They fixed it for me... and now everything will get shipped (FINALLY!! GLADIATOR!!!)
[This message has been edited by dracore (edited November 28, 2000).]
#4
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My screen is now fixed with the items having the correct information, after I bought an item with gc's. Still, that glitch had me worried that something horrible happened. Amazon.com has been having way too many problems this year!
[This message has been edited by HoMeBrO (edited November 28, 2000).]
[This message has been edited by HoMeBrO (edited November 28, 2000).]
#9
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I found my orders. The only ones that appear to be missing are the ones paid for with some amount of GCs.
I found them only when I went to combine two open orders and saw the missing orders in the section where it states that you can't combine x orders because they were paid for with GCs.
So they are there, but hidden. I am not happy with this glitch, but at least I found them...
I found them only when I went to combine two open orders and saw the missing orders in the section where it states that you can't combine x orders because they were paid for with GCs.
So they are there, but hidden. I am not happy with this glitch, but at least I found them...
#11
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Same here order I placed last week is completely gone. It was backordered for a few weeks and paid mostly with gcs.
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"A plan is just a list of things that don't happen"
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"A plan is just a list of things that don't happen"
#12
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Originally posted by GJKowal:
The orders are indeed accessible through Your Items -> View items ordered -> in the last three months. At least they haven't lost them.
quote:<HR>I found my open order when I clicked on order summary for the past 3 months.
I'm glad it's still there, but I hope they fix this glitch soon.<HR>
The orders are indeed accessible through Your Items -> View items ordered -> in the last three months. At least they haven't lost them.
#14
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I noticed this last night also. I went to check my orders and nothing was there.
It's still doing that. I'll have to call them up tonight.
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It's still doing that. I'll have to call them up tonight.
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Stand up, turn and face me! Believe what you believe. Don't just stand there suffering, talking about your freedom.
#15
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One of my orders has just reappeared under the regular recent orders page.
Nothing seems to be shipping though. "Item Availability: 1 to be released: November 21, 2000" indeed. I just love when they say that on November 30.
[This message has been edited by AlanBStard (edited November 29, 2000).]
Nothing seems to be shipping though. "Item Availability: 1 to be released: November 21, 2000" indeed. I just love when they say that on November 30.
[This message has been edited by AlanBStard (edited November 29, 2000).]
#18
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If it still says To Be Released: November 20, 2000 or whatever, I suggest you call them right away -- it most likely means that your order will not ship.
I called them and they told me that my Gladiator was to arrive from one warehouse but somehow they ran out of stock -- my account had been pointing to this empty warehouse all this time which caused my order to not ship!
The good news: after correcting the mistake, they bumped my mail priority to express
I called them and they told me that my Gladiator was to arrive from one warehouse but somehow they ran out of stock -- my account had been pointing to this empty warehouse all this time which caused my order to not ship!
The good news: after correcting the mistake, they bumped my mail priority to express